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Download our FREE white-paper: "Eight secrets that IT professionals don't want business executives to know".
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:: Testimonial |
"We would recommend using Twist Solutions as an alternative to an in-house IT department because they increased the effectiveness of our IT operations."
- Gretchen Waide, COO Campbell Resources |
:: Case Study |
Optimizing IT systems to improve employee productivity and lower technology costs... more |
:: Article |
Data security and privacy: How to get a good night's sleep...more |
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:: Our Services
New Equipment Installation. Twist will prepare a project plan, install,
configure, and troubleshoot new hardware and software (i.e., servers, PCs,
networking equipment, VPN installation, email, and office/accounting
applications).
Help Desk. Get assistance onsite and remotely whenever you need it for installation, configuration, troubleshooting, and how-to advice.
Maintenance and Support. Provides you with full-service maintenance and
support including reports of the completed activities including security patches,
anti-virus software, hardware drivers, hard drive utilization, back-up jobs, server logs,
network utilization levels, network appliance firmware upgrades,
viruses and spyware removal, spam filters and pop-up blockers installation,
Windows software maintenance, hard drive defragmentation, and user administration
(i.e., adding or removing domain user accounts) and server access permissions.
Consulting (virtual CIO). Twist will help you make correct decisions
about your technology systems by providing reviews of your IT systems and
recommendations on new projects to support your business. Our vCIO service includes systems architecture,
hardware, software, application capacity, migration planning, security
analysis, and strategic information technology planning.
Procurement. We can help you purchase the best hardware and software at
the best pricing by looking at your current environment, your business needs,
and issues that your staff members are reporting.
Monitoring. Automated system to monitor your servers, PCs, and
networking equipment to prevent problems from occurring and to also to look at
trends in your IT systems.
:: How does our process work?
Twist's managed IT model of assess, stabilize, and maintain
is performed every quarter so that you have a complete understanding of
the performance, bottlenecks, and potential hardware and software that can help
your business!
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Assess. We will evaluate and inventory our clients' technology assets:
applications, servers, network configuration and software. Creating a baseline
IT architecture and recommendations for IT enablers to support business
initiatives.
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Stabilize. After reviewing the assessment with our clients we will
implement and configure the appropriate solutions for the recommended areas.
Various options are considered based on third-party hardware and software
costs.
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Maintain. Routinely, Twist provides help desk and onsite
services as required to support our clients' daily needs and keep our clients'
infrastructure secure, available and reliable by performing routine maintenance
and updates.
Contact us today and find out why small to
mid-sized businesses have been quick to realize the benefits of Twist's
approach to managing technology.
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