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Uni
| Date |
Description |
| February 2008 |
February's Topic:
The challenges of growing your IT services business beyond a few employees!
Many IT service providers targeting the small and mid-sized business (SMB) market feel they have reached a ceiling in their growth once they have 3 to 5 employees. The time required every day to manage client expectations and internal staff doesn’t allow the principal/owner the time needed to focus on business growth related activities such as sales, marketing, and partnerships that would take their business to the next level.
The IT service providers targeting the (SMB) market that have grown beyond the 3-5 employees ceiling use the following operating practices to break the ceiling:
Week 1: Services plans.. more
Week 2: Metric run operations.. more
Week 3: Business processes.. more
Week 4: Service quality training.. more
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Contact us today and find out why small to
mid-sized IT groups have been quick to realize the benefits of Twist's
management software
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