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Download our FREE white-paper: "Nine secrets that IT professionals don't want business executives to know".
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:: Testimonial |
"Twist has met every one of our computer and network support needs. Our systems are running smoothly and when we do have a need, Twist Solutions responds very quickly."
- Tad McIntosh, President HumCap |
:: Case Study |
Providing smooth IT operations for a growing business... more |
:: Article |
Data security and privacy: How to get a good night's sleep...more |
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Twist is quickly becoming the computer and network services company of choice
for small and mid-sized businesses. Managing a small and mid-sized business has
many challanges from managing cash flow, developing effective marketing and
sales programs, and satisfing clients. You need stable computer and network
systems to keep employees productive and fast resolutions of issues when you do
have a problem. Any computer systems down-time directly impacts your staffs
ability to service customers!
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:: Twist gives you peace of mind with 24/7 uptime and support.
Does your current in-house or "break-fix" IT service meet your businesses
needs? Your business simply cannot afford any of these issues:
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Staff empacted by down-time. "I really like my outside IT provider but I know
they can't solve this lingering problem."
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High IT expenses. "My inhouse IT administrator doesn't perform maintenance well
and often uses outside companies for big projects."
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Unnecessary risk. "My IT provider sends a different staff member routinely - no
one is consistently working at my firm to learn the environment."
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Slow response time. "Our service provider is technically good but their response times can be slow".
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Finally an IT company that understands my business! Twist's
managed IT services are created specifically
for small and mid-sized businesses. We guarantee:
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Fast, effective, 24/7, resolution of technical issues. By providing
unlimited access to experts with specialized skills at no extra cost.
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99% systems uptime. Our revolutionary process prevents problems before
they happen.
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Greater cost control. Our fixed-fee structure ensures Twist is
responsible for solving problems the "first-time".
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Smooth operations. Twist's IT management software proactively determines
bottlenecks in your IT systems.
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Greate business flexibility. You can grow and make changes to your
business without disruptions.
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You and your colleagues will be able to spend your time focusing on what you do
best:
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Investing in the right areas of your business to keep employees productive, keeping clients satisfied, and increasing revenues!
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:: Customer Spotlight
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Munck Carter
Legal
Munck Carter's main goal is to provide its commercial litigation clients with
the highest quality representation, in the most cost effective and efficient
manner possible. Most importantly, Munck Carter strives to ensure that each
file is quickly evaluated and/or pushed to settlement or trial, and that each
client receives the personal attention he or she deserves. In order to
accomplish these goals, the firm’s partners must be able to access real time
data from the office and around the world, without having to worry about the
security and reliability of their network connection. With numerous PCs and
servers requiring diligent maintenance, the decision to outsource was
relatively simple. Twist Solutions provides managed services to keep Munck
Carter network running smoothly and efficiently, for a fraction of the cost of
implementing a full-time in-house IT staff.
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Lakewood Orthodontics
Healthcare
Offering orthodontic treatment for children, adolescents, and adults, this busy
office offers online check-in and appointment management. With patient
workstations and an application server to manage, they need to know that their
computers will be up and running when they need them. To help manage a variety
of complex computing needs, Lakewood Orthodontics turned to Twist Solutions for
comprehensive IT management. Routine maintenance proactively addresses most
issues, while guaranteed service levels provide reassurance that any problems
that do arise will be resolved quickly and accurately, leaving everyone
smiling.
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